Scale Your Business.
Fulfill Your Potential.
We're a warehousing and fulfillment team built for ambitious eCommerce brands scaling into and across the US market. Fast, flexible, and always in your corner.
Most Brands Outgrow Their Fulfillment Before They Realise It
Whether you're launching into a new market, stuck with a slow 3PL, or scaling too fast for your current setup — the pain is the same.
Your 3PL Can't Keep Up
Late shipments, missed SLAs, error-prone picking. You only discover your 3PL's limits when it's too late — especially during peak season.
Expanding Into the US Feels Risky
Complex customs, hidden landed costs, and 4-6 month launch timelines. You need a single partner who handles freight, compliance, and fulfillment — not three different vendors.
No Visibility, No Control
Fragmented systems, unreliable reporting, and zero real-time tracking. You can't scale what you can't see — and your customers notice first.
Your Brand Deserves Better
Standard 3PLs don't meet premium expectations. Damaged goods, inconsistent packaging, and sloppy presentation cost you reputation and repeat customers.
Find the Right Path for Your Brand
No matter where you are in your growth journey, we have a structured program designed to get you shipping — fast.
Launchpad
Testing the US market with 1-2 pallets? Launch in 3 simple steps with low minimums, guided onboarding, and a risk-free 90-day pilot.
Learn more → InternationalUSA Gateway
Established AU, NZ, or international brand ready to scale into the US? One accountable partner for freight, customs, compliance, and fulfillment.
Learn more → Switching 3PLsSwitch With Confidence
Already using a US 3PL? We'll move you — without downtime. We manage the entire transition so you never miss a shipment.
Learn more → PremiumWhite Glove
Luxury beauty, premium wellness, or collector items? Carpeted rooms, dedicated packing stations, and an unboxing experience that matches your brand.
Learn more →Full-Service Fulfillment & Beyond
Structured, transparent logistics designed for brands that view fulfillment as a growth lever, not a cost center.
eCommerce Pick & Pack
Accurate, scalable order processing for DTC brands with real-time inventory visibility and consistent SLAs.
Amazon & TikTok Prep
Marketplace-compliant FBA prep, TikTok Shop fulfillment, labeling, and routing handled to platform standards.
Retail & Wholesale (EDI)
Retail-ready fulfillment including EDI compliance, routing guides, palletization, labeling, and chargeback prevention.
International Freight
End-to-end freight coordination from origin to warehouse, including customs clearance and inventory planning.
Warehousing & Storage
Secure pallet and bin storage with structured inventory management and scalable capacity across locations.
Value-Add Services
Custom bundling, subscription builds, kitting, relabeling, and special projects executed in-house for speed and control.
USA Market Entry Advisory
Strategic guidance covering freight, fulfillment structure, compliance, and rollout planning for brands launching into the US.
Returns Management
Streamlined returns processing that improves customer loyalty and recovers revenue by repurposing returned products efficiently.
From Your Factory to Their Front Door
Five clear steps. Full visibility at every stage. No surprises.
Ship to Our Warehouse
Send your products to our facility. We notify you when the shipment is on its way and upon port arrival.
Receive & Scan
Inventory is received, verified, scanned, and checked into our WMS. You're notified instantly.
Orders Flow In
Orders from your shopping cart are received automatically. We keep you informed during processing.
Pick & Pack
Your order is picked, packed, and quality-checked. Notification sent when it's ready to ship.
Ship & Deliver
Orders are dispatched with tracking. You receive shipping confirmation and delivery notification.
The Gateway to the US Market
We specialize in helping brands from Australia, Europe, and Asia expand into the biggest economy in the world. It's easier than you think.
Freight coordination from your factory directly into our US warehouses — customs and compliance handled.
Fulfillment infrastructure ready to go on day one — no setup delays, no learning curve.
Marketplace launch support including Amazon store setup, TikTok Shop, and DTC channel management.
Go-to-market strategy and brand development tailored to the US consumer landscape.
Two Mates. One Mission.
Fulfillmate started when two Aussie mates living in California decided to combine their logistics expertise with business strategy knowledge — while staying true to their Australian values.
Starting with market entry advisory and freight management, we quickly evolved when we acquired physical 3PL operations in Southern California. Our clients saw a step change in how a 3PL could do business, and we grew fast — all through organic growth and referrals.
Strategically Positioned. Globally Connected.
Managed sites across the US, Canada, and Australia — putting your product exactly where it needs to be.
United States
San Diego, CA (West Coast HQ)
Hickory, NC (East Coast)
Canada
Managed fulfillment covering major Canadian markets
Managed SitesAustralia
Full domestic fulfillment via Transport Works network
Managed SitesWe Don't Just Move Product. We Move Business Forward.
Fulfillmate has been an incredible value for our team and has really been an extension of our logistics team, oftentimes leading the way for savings and efficiencies for our deliveries. In stressful times, always providing guidance and delivering services with confidence and calmness.
Fulfillmate always goes above and beyond to make sure our business and customers are supported. They take on everything we throw at them with a solutions mindset. Kitting, co-packing and fulfillment are all under control now that we are with the fulfillmate team!
Got Questions? We've Got Answers.
Let's Build Your US Fulfillment Strategy
Tell us about your brand, your products, and your goals. We'll show you exactly how Fulfillmate can help you grow — fast.
